475-344-DOGS

Phone Line

Mon - Sat 9:00 am - 6:00 pm

Working hours

Your dog’s health comes first—our grooming van is sanitized and disinfected between each appointment.

Privacy Policy

We collect your phone number and related information during SMS registration solely for the purpose of verifying your account. This information is used exclusively for account verification and is not shared with third parties, except as required by law. Your data will not be transferred to external organizations.

We implement strict access controls and security protocols to prevent unauthorized access, use, or sharing of your data. Only authorized personnel have access to your information, and all data is protected using industry-standard security measures.

If you wish to opt out of receiving SMS messages, you may do so at any time by replying with the word “STOP” to any SMS you receive from us.

Overview

We respect the privacy of our customers and business partners. We recognize the need to protect and manage personal information that is provided to or accessed by us. We have therefore established this Privacy Statement to assist you in understanding the information we collect and how we use it. This statement may change from time to time, so please check back periodically. By accessing any of our websites, downloading any materials from our websites, purchasing products or services, or by providing any information to us, including via support, websites, email addresses, or otherwise, you acknowledge and fully understand our Privacy Statement and consent to the information collection and use practices described herein. If you do not agree to this Privacy Statement, do not use our websites, download any materials from them, purchase products or services, or provide information to our affiliated or partner companies.

  • We are committed to protecting your privacy. We collect certain types of information to provide and improve our services. The types of information we may collect include:
  1. Personal Information: such as your name, email address, and contact details.
  2. Usage Data: information about how you interact with our website, including pages visited and actions taken.
  3. Technical Data: such as your IP address, browser type, and device information.
  • We use this information for the following purposes:
  1. To provide, operate, and maintain our website and services.
  2. To improve and personalize your experience.
  3. To communicate with you regarding updates, offers, or support.
  4. To analyze usage and trends to enhance our website.
  5. To comply with legal obligations.
  • We do not share your personal information with third parties except as required by law. Your data will not be transferred to external organizations.

SMS Messaging & Mobile Data Privacy

We collect mobile phone numbers and consent information when you opt in to receive SMS messages from Groom N Scoop, LLC. These messages are used for customer care, account notifications, appointment updates, and service-related communications.

Message Frequency:

Message frequency may vary. On average, you may receive 1–2 messages per month.

Opt-Out:

You may opt out of receiving SMS messages at any time by replying STOP to any message.

Help:

For help, reply HELP to any message or contact us at info@groomnscoop.net.

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier and plan.

Data Sharing:

Mobile information, including phone numbers provided for SMS registration, will not be shared with third parties for marketing or promotional purposes under any circumstances. Your data will not be transferred to external organizations.

Privacy Policy & Terms:

Types of Information

Information Logging

We may track and use information relating to website usage such as Internet protocol address; kind of browser, operating system or computer used; number of links clicked within a website; state or country from which you accessed the site; date and time of your visit(s); name of your Internet service provider; web page(s) you linked to or from another website; and pages you viewed on a website.

Cookies

We may use cookies. A cookie is a small text file placed on your hard disk by a Web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web Server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. 

For example, if you personalize a web page or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. We link cookies to personal information on the site to make it easier for users to return and access the site’s features.

We reserve the right to share aggregated site statistics with partner companies, but do not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into We a site that relies on third-party cookies). You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you reject cookies by changing your browser settings, be aware that this may disable some functionality on our website.

Personal Information

Personal information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number, or email address. We may collect or access certain personal information from customers and business partners. Other than as set forth above, we do not collect personal information unless you choose to provide such personal information.

On our site, you may be able to order products or services, register products, request information, subscribe to marketing or support materials, or register for a secure extranet site to obtain access to product information, support, services, and training. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card or other financial information, contact preferences, educational and employment background, job interest data, and benefit choices.

Testimonials

We post customer testimonials on our website, which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent before posting their name with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages, please send a request.

Blogs

Use the blog on this website. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Use of Information

Except as described in this Privacy Statement, we will not disclose your personal information outside of We and its subsidiaries and affiliates without your consent. We do not sell, rent, or lease personal information or our customer lists to third parties. We use all the information we collect to provide and enhance the products, services, and information you request and to contact you regarding our products and services. 

This may include: billing and other accounting purposes; establishing accounts and contacting you regarding important information about your account, including notices and updates; display of personalized content and advertising; informing you of other products or services offered by We and its affiliates; sending you relevant survey invitations; providing you with additional materials regarding We products and services or to connect you with a We representative, if necessary; responding directly to your questions, comments or requests for support; analyzing site usage, to improve and customize our web sites and products and service offers, and to improve our marketing and promotional efforts; compiling; and enforcing our agreements with you. 

The information we collect may be combined with information obtained from other sources and other companies. We may compile, sell, and otherwise use for any purpose nonpersonal information relating to or arising from the capabilities, problems, successes, statistics, diagnostics, inventory, composition, configuration, performance (or lack thereof) of (a) the Software or Services; (b) Authorized Machines or any network to which an Authorized Machine is connected; or (c) any software or hardware loaded on, comprising, or used in connection with or otherwise related to any of the foregoing. In order to help provide our products, services, or information, we occasionally hire other companies to assist, such as providing products or services, handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. 

Those companies will be permitted to obtain only the information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any purpose other than its intended use.

We may access and/or disclose any information if we believe such action is necessary to (a) comply with any law, judicial, proceeding, government request, court order, legal process, rule or regulation or any process served on our website; (b) protect and defend the rights or property (including the enforcement of our agreements); or (c) act in urgent circumstances or emergencies. Suppose we are acquired by or merged with a third party. In that case, we reserve the right to sell or otherwise transfer the personal Information we have collected as part of that transaction, provided that such third party continues to honor our Privacy Statement.

Communication Preferences and Choices

You can stop the delivery of promotional e-mail or other communications by following the instructions in the e-mail you receive or by contacting us. These choices do not apply to the receipt of mandatory product or service communications that are considered part of certain products or services, which you may receive periodically unless you cancel the product or service. 

Furthermore, we do not require that you provide us with personal information. The decision to provide personal information is voluntary. Suppose you do not wish to provide the personal information requested. In that case, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.

Accessing And Changing Your Personal Information

You may be able to view or edit your personal information by contacting us. We will then contact you to enable you to access your information and make changes. To protect your privacy and security, we may require you to verify your identity, such as by providing a password and user ID, before granting access to your data.

Third Party Policies

Related offerings with links on our websites have their own privacy policies, which can be viewed by clicking the corresponding links on each website. All of our partners are encouraged to participate in industry privacy initiatives and to adopt a responsible approach to consumer privacy. However, since we do not have direct control over the policies or practices of participating third parties, we are not responsible for the privacy practices or contents of those sites. 

We recommend and encourage you to always review the privacy policies of third parties before you provide any personal information or complete any transaction with them.

Collection and Use of Children’s Personal Information

We do not knowingly collect personal information from children under 13. If we learn that we have personal information about a child under 13, we will delete it from our systems. We encourage you to talk with your children about communicating with strangers and disclosing personal information online. You should instruct children never to give personal information unless supervised by a parent or responsible adult, monitor the sites your kids are visiting and which sites are appropriate, and review privacy policies to understand how your child’s information is treated.

Security

We take information security very seriously and use reasonable measures to protect your personal information from unauthorized access. We use a variety of security technologies, depending on the situation and procedures, to help protect your personal information from unauthorized access, use, or disclosure, including physical access controls, Secure Sockets Layer (SSL), Internet firewalls, intrusion detection, and network monitoring. 

However, no security system can be guaranteed to be 100% secure, and therefore, we cannot guarantee the security of your Information or assume liability for improper access to it. By using our website, or providing Information to us through any means, you agree that we can communicate with you electronically about any matter, including security, privacy, and administrative issues.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with others, you should always log out before leaving a site or service to protect your information from subsequent users.

Use of Web Beacons

Our web pages may contain electronic images known as web beacons. Sometimes called single-pixel gifs, which may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

We may also employ web beacons from third parties to help us compile aggregated statistics on the effectiveness of our promotional campaigns or other operations on our sites. We prohibit third parties from using web beacons on our sites to collect or access your personal information.

Finally, we may work with other companies that advertise on our sites to place web beacons on their sites to help us develop statistics on how often clicking an advertisement on our site results in a purchase or other action on the advertiser’s site.

Changes to this Statement

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. Your continued use of our products, services, or websites or communication with us constitutes your agreement to this Privacy Statement and any updates.

Data Collection and Use

We collect personal information, including mobile data, to provide and improve our services. This may include your name, contact details, and information related to your use of our services. Your data is used solely for service delivery, customer support, and internal analytics.

Data Sharing

Your data will not be transferred to external organizations. We do not share your personal or mobile data with third parties for marketing or any other external purposes.

Data Security

We implement appropriate safeguards to protect your information from unauthorized access, disclosure, or misuse.

Contact us

If you have any questions or concerns regarding your privacy or the handling of your data, please contact us at: 
info@groomnscoop.net

If you have any questions or concerns, please contact our Privacy Administrator first.

info@groomnscoop.net